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Find Serial Number
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Generally there are three options:
Option1: you could directly purchase BlueSoleil version 10 from our website www.bluesoleil.com
Option2: after you install BlueSoleil version 10, right click the Bluetooth icon at the right bottom corner of desktop->display classic view->help->buy
Option3: If BlueSoleil trial version reaches its limitation, it will pop up a dialog, please click "buy" in this dialog
It will lead you to our on-line purchase system, and you can pay via a credit card. Then we will send you a serial number.
There are 3 options:
Please check the following items:
BlueSoleil version 10 needs serial number to activate and it is not free.
There are 4 possibilities:
It's a prevalent confusion for users. IVT Corporation is only the Software Product BlueSoleil provider, Not the Hardware Dongle maker, we supply BlueSoleil basic versions such as BlueSoleil 2.x to Bluetooth chip makers worldwide. Then chip makers bundle their Bluetooth chips with BlueSoleil to USB dongle makers. USB dongle makers supply Bluetooth USB dongles to worldwide market. We do have an ecommerce site on www.BlueSoleil.com to sell dongles with brand name "BlueSoleil" and these dongles are well checked and licensed one by one.
Bluetooth passkey is used in authentication procedure for Bluetooth security purpose. When remote device connects to your computer, he has to offer the same Bluetooth passkey as what you input such as "1234". If the Bluetooth passkeys from two sides are the same, connection can be set up. A paired relationship is established on both sides. There is no need to input passkey for the next time of connection. Either side can delete the paired relationship.
In addition, for those Bluetooth devices that don't have input configuration such as headset, you can only input the passkey which is a default on the computer side, you can generally find it on the cover of the package for your Bluetooth device or you can check the user manual of your Bluetooth device.
BlueSoleil can just find the services which your Bluetooth device supports and enables. None of Bluetooth devices will support all profiles.
This problem has been fixed in BlueSoleil version8.
If your bluesoleil version is lower than 8.0.376.0, please update your bluesoleil to version 8.0.376.0 or above.
There is one option for you to have a try:
Right click the task bar->Properties->Customize->Bluetooth Application->show icon and notifications->ok->Refresh
If it fails to work, please submit your problem to our support request website
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